Privacy Notice
POWR DATA PTY LTD (ACN 692 119 476 / ABN 37 692 119 476) (referred to as "we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Notice explains how we collect, hold, use, disclose and protect personal information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Notice applies to personal information collected through our website (www.powrdata.com.au), our consulting and advisory engagements, our mobile and web applications, and when you interact with us in person or via digital channels.
1. Types of Personal Information We Collect
Depending on how you interact with us, we may collect the following types of personal information:
- Contact information: name, address, email address, telephone number
- Identity information: organisational role, business name, job title
- Professional information: company name, industry sector, services of interest, technical environment details relevant to an engagement
- Online identifiers: IP address, device identifiers, browser and usage data
- Communications information: correspondence you send to us, including queries, feedback, and meeting notes
- Application account data: email address and authentication credentials (where you create an account in one of our applications)
- Application usage data: preferences, settings, and content generated within our applications associated with your account
- Event and recruitment information: registration details, attendance records, and details provided during a recruitment or contracting process
- Sensitive information: only where you provide this voluntarily and with your consent, and only where necessary to deliver a requested service
We do not collect sensitive information unless necessary to provide services to you and you have given explicit consent.
2. How We Collect and Hold Your Information
We collect personal information when you:
- Visit or interact with our website
- Register for or use one of our mobile or web applications
- Engage us for consulting, advisory, or data services
- Contact us by email, telephone, or through social media
- Subscribe to newsletters or other communications
- Register for events, webinars, or workshops
- Participate in a recruitment or contractor engagement process
- Provide information in the course of a consulting engagement on behalf of your organisation
We collect information directly from you where practicable. Some information may be collected automatically (e.g. via analytics tools, cookies, or system logs) or from publicly available sources (e.g. LinkedIn, company registries) where relevant to a business relationship.
We hold personal information:
- In secure cloud databases and storage systems
- On corporate email and collaboration systems
- With third-party service providers that assist us in delivering our services
- In paper or digital records where required for legal or contractual purposes
We take reasonable steps to protect personal information against unauthorised access, modification, disclosure, or destruction, including encryption of data in transit and at rest.
3. Why We Collect, Use and Disclose Personal Information
We collect, use and disclose personal information for the following purposes:
- To deliver, manage and improve our consulting, advisory, data, and technology services
- To communicate with clients, partners, and prospects about our services
- To respond to enquiries, requests, or feedback
- To authenticate users and maintain the security of our applications
- To personalise application content based on user preferences
- To send newsletters, updates, event information, and marketing communications (with your consent)
- To conduct analytics and understand how our services and applications are used
- To manage contracts, invoicing, and business administration
- To comply with legal and regulatory obligations
- To manage risk, security, and business continuity
We will not use your personal information for purposes unrelated to the original reason for collection without your consent, unless required or permitted by law.
4. Consulting and Client Engagements
Where we deliver consulting, data engineering, analytics, or AI advisory services, we may handle personal information on behalf of our clients as part of the engagement. In these cases:
- We act on the instructions of our client and handle data only as necessary to deliver the agreed scope of work
- We take reasonable steps to protect any personal information accessed during an engagement
- We do not retain client data beyond the engagement period unless otherwise agreed in writing
- Specific data handling obligations are governed by the contract or data processing agreement in place with each client
If you are an individual whose data is being processed as part of a client engagement, please contact the relevant organisation directly for information about how your data is handled.
5. Artificial Intelligence and Automated Processing
POWR DATA PTY LTD builds and delivers solutions that may incorporate artificial intelligence and automated data processing. Where AI is used in our services or applications:
- We use AI to generate, transform, or analyse content or data as part of delivering a service
- Personal information is only passed to AI systems where necessary for the service being delivered
- We do not use personal information to train AI models without explicit consent
- AI-generated outputs delivered through our applications are clearly identified and, where applicable, are for informational or entertainment purposes only
We engage AI service providers (such as Google Gemini) through secure, server-side integrations. We take reasonable steps to ensure these providers handle data appropriately and do not retain it for purposes beyond the immediate request.
6. Mobile and Web Applications
Where we develop and publish mobile or web applications, those applications may collect personal information as described in Section 1. Specific practices for each application include:
- Account registration and authentication is handled via secure third-party authentication providers
- Usage and preference data is stored securely and associated with your account
- We do not access device features (such as contacts, camera, microphone, or location) unless explicitly disclosed and consented to within the relevant application
- Payment processing for any paid features is handled by the relevant platform (Apple App Store or Google Play) and is subject to their own privacy policies
Account deletion: Where an application includes account management, you may request deletion of your account and associated personal information by contacting us or using the in-app account management feature where available. Deletion requests will be completed within 30 days.
7. Cookies and Online Tracking
Our website (www.powrdata.com.au) may use cookies or similar technologies to support basic functionality and to understand how visitors interact with our content. Where analytics tools are used, we select providers that offer data minimisation and anonymisation options.
We do not use cookies or tracking for the purpose of selling your personal information or for targeted advertising.
If our use of cookies changes materially, we will update this Privacy Notice and provide clear information and options to manage your preferences.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law:
- Consulting engagement records: retained for 7 years in accordance with Australian tax and legal requirements
- Application account data: retained for the duration of your account; deleted within 30 days of an account deletion request
- Marketing communications: retained until you unsubscribe or withdraw consent
- Website analytics data: retained in anonymised or aggregated form
- Recruitment records: retained for 12 months following the conclusion of a recruitment process, unless otherwise agreed
9. Accessing and Correcting Your Personal Information
You have the right to access personal information we hold about you and to request correction of any inaccuracies.
To make an access or correction request:
- Contact us using the details in Section 12
- Provide enough information to help us locate your records
- Specify what you want to access or correct
We will respond within a reasonable timeframe as required by law.
10. Overseas Disclosure of Personal Information
We may disclose personal information to third-party service providers located outside of Australia, including:
| Provider | Purpose | Location |
|---|---|---|
| Supabase | Database, authentication, serverless functions | United States |
| Google Cloud / Gemini | AI content generation, cloud infrastructure | United States |
| Amazon Web Services (AWS) | Cloud infrastructure and storage | United States, Australia |
| Microsoft (365 / Azure) | Email, collaboration, cloud services | United States, Australia |
| OpenAI | AI content generation and analysis | United States |
| Anthropic | AI content generation and analysis | United States |
| Apple App Store | App distribution and payment processing | United States |
| Google Play | App distribution and payment processing | United States |
The above table reflects our current primary providers and is updated as our services evolve. We may engage additional cloud, AI, database, or software-as-a-service providers from time to time in the course of delivering our services. In all cases, we take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with the APPs, including by selecting providers with recognised security certifications and, where appropriate, data processing agreements.
11. Complaints About Privacy
If you have a concern about our handling of your personal information:
- Contact our Privacy Officer using the details below
- We will investigate and respond within a reasonable time
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
12. How to Contact Us
If you have any questions about this Privacy Notice, our privacy practices, or wish to exercise your rights:
Privacy Officer
POWR DATA PTY LTD (ACN 692 119 476)
Email: admin@powrdata.com.au
Website: www.powrdata.com.au
Site 134/905 Manly Road, Tingalpa QLD 4173, Australia
13. Changes to This Privacy Notice
We may update this Privacy Notice from time to time as our services evolve. The latest version will be posted on our website with an updated "Last Reviewed" date. Where changes are material, we will notify affected individuals via email or in-app notification where practicable.